How to test alarm signal to central station

Created by Tyler Bostdorf, Modified on Tue, 28 Jan at 8:34 AM by Tyler Bostdorf

Step 1: Call 855-792-7953 – Give them your name and account number. Have them put the system on test for the desired amount of time.

Step 2: After the system is confirmed it’s on test arm the security system.

Step 3: Once it is armed, intentionally set the alarm off and let it sound for about 30 seconds then punch your code in to disarm it and clear the alarm.

Step 4: Once you have done this call the number back (855-792-7953) and verify that they received the signal.

If they did receive the signal, it means the alarm is transmitting signals properly and it should be good.

If they did not receive the signal, please reach out to us for service at 717-790-0454. You can also submit a ticket at support-thlproducts.freshdesk.com